Terms & Conditions

Last Updated: January 2024

1. Agreement to Terms

By accessing or using Caralyst Health's services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Caralyst provides a platform that connects patients with healthcare providers based on personalized matching criteria. Our Services include:

• Healthcare provider discovery and matching
• Provider profile information and reviews
• Appointment scheduling facilitation
• Educational resources about healthcare options

3. Medical Disclaimer

Important: Caralyst is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. Our Services are designed to help you find and connect with healthcare providers. Any health-related decisions should be made in consultation with qualified healthcare professionals.

4. User Accounts

Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update your information if it changes
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt the Services
• Attempt to gain unauthorized access to our systems
• Collect user information without consent
• Post false, misleading, or defamatory content
• Transmit viruses, malware, or harmful code

6. Provider Information

Information about healthcare providers on our platform is gathered from various sources including providers themselves, public records, and user feedback. While we strive for accuracy, we cannot guarantee that all information is complete, current, or accurate. Users should verify provider credentials and qualifications independently.

7. User Content

By submitting content (reviews, feedback, questionnaire responses) to our platform, you:

• Grant us a non-exclusive license to use, display, and share such content
• Represent that you have the right to submit such content
• Agree that your content does not violate any third-party rights

We reserve the right to remove content that violates these Terms.

8. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by Caralyst Health and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law:

• Caralyst is not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid us in the past 12 months
• We make no warranties about the accuracy or reliability of our Services

11. Indemnification

You agree to indemnify and hold harmless Caralyst Health, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

12. Dispute Resolution

Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class action lawsuits.

13. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms, please contact us:

• Email: legal@caralyst.io
• Website: Contact Form